Front office

Guest Relations Agent

ამბასადორი თბილისი · 17 Ioane Shavteli St, Tbilisi, Georgia · Full-time

Our townhouse in the old quarter is small enough that guests are recognised by name. Guest relations keeps that true — preferences remembered, tables held, and the city arranged before it is asked for.

რას მოიცავს როლი

  • Meet returning guests and hold their preferences on file.
  • Arrange restaurants, drivers and the day in the city.
  • Follow up on every comment left during a stay.

ვის ვეძებთ

  • Two years in hospitality, front of house.
  • Fluent Georgian and English.
  • A real knowledge of Tbilisi.

რას გთავაზობთ

  • Language tuition — English, Russian or Georgian — paid by the group.
  • Staff meals on every shift, and transport where the house is remote.
  • Discounted stays and dining across all four houses, from your first month.
  • A named path between departments and houses, reviewed twice a year.